Client Services

  • Denise F.
    Client Services
    Denise is our lead Client Services Representative but spends the majority of her time as our Wellness Plan Coordinator. Denise celebrated 24 years with us in July 2016. Denise's outstanding customer service and cheery attitude has earned her Employee of the Quarter in 2011 and 2012. Denise has 2 dogs, Shay who is a Mini Australian Shepherd, and Ranga Mae who is a Standard Australian Shepherd. Camping and riding quads are some of her favorite things to do when not here at the hospital! She also spends a lot of time with her husband running their three kids all over the state to baseball and softball games.
  • Stephanie C.
    Client Services
    Stephanie has worked in our Reception for 8 years, but originally began working here after school as an Animal Care Assistant in 2005. She first moved to Yelm in 2003 and attended Yelm High School. In 2005 she met the man of her dreams, they were engaged on New Years at midnight at the Space Needle in 2009! They married in 2010 on the white sandy beaches of Hawaii. Their furry family members are rescue pit bulls named Lexi and BB. They are happily married and have two beautiful children, Quinn & Bradley! She has been a foster mom to many wildlife, kittens and puppies during her many years here at YVH. In her spare time she likes to do craft projects, spend time with her family and friends, and work out.
  • Lyn Mitchell
    Practice Manager
    Lyn is originally from Liverpool, England. Home of the Beatles! She made the move across the pond in 1987. She originally began working with animals in 1992 as an animal control officer in Colorado, and in 1994 she had her wonderful daughter. Right before her daughter was born she moved to Virginia and started working in child care. After her daughter was born she moved to Germany with her military husband and continued working in child care while they were stationed there. In 2003 she moved & her family moved back to the US (Stationed at Fort Lewis) and realized she missed working with animals and soon started working for Yelm Veterinary Hospital in Client Services. She moved up the ladder quickly and is now our Hospital Director. Lyn has 2 cats, George & Buta, along with two dogs, Chubbie & Rockie both dogs were fosters from our hospital (who you may find sleeping in reception on any given day)! Lyn enjoys volunteering at Wolf Haven and Yelm Animal Alliance.
  • Jocelyn M.
    Client Services
    Jocelyn has worked with us off and on through-out the years, most recently joining us again in October 2015. Jocelyn is a traveling pet-sitter serving the greater Thurston County Area. Jocelyn was admitted to Veterinary Technology Program at Pierce College and will begin in the Fall. In her spare time when she's not working or pet sitting she is spending time with her son who she welcomed in January!
  • Kelsey Y.
    Compliance
    Kelsey is a military spouse originally from Pennsylvania. She has two Yorkshire Terriers named Ricky & Barbossa, and cat Einstein. In her spare time she enjoys hiking, Muay Thai, and spending time with her family. She originally began working with animals 5 years ago when she and her husband were stationed in Germany.
  • Annie C.
    Client Services

    Annie joined our team in 2017 and has brought a touch of calm to our chaos that client's AND patient's have come to appreciate!

  • Melissa S.
    Client Services

    With over a decade of experience in the field, Melissa can answer nearly any question you may pose to her, even as the most recent member of our team!